“A satisfied customer is the best business strategy of all”
Michael Leboeuf - American author
That’s why, for every job we do, we set out to look after our customers in the best possible way and provide outstanding customer experience. From fitting a new oven to a full house rewiring, we look after our customers in the best possible way and provide outstanding quality of service. Because if we don’t, somebody else will.
So if you haven't made up your mind yet, read on.
Our customers are very happy with our services.
Customer reviews speak for themselves. With a 5-star rating on Google and a score of 9.89 out of 10 on checkatrade.com, we must be doing something right.
We quote before we charge
We are completely transparent about our prices. All our quotes are firm and approved by you before we carry out the work so there is no nasty surprises. For more details on our prices check our rates.
We won’t make the job longer than it has to be
We solve 85% of our emergency calls within an hour of arriving at your premises. This means you won’t be charged unnecessarily.
We make it easy for you to pay
No need to run to the cash point if you’ve called us in the middle of the night. We take all major credit and debit cards and accept bank transfers. And if you want to pay by cash, of course you can do that too.
We are on Call 24/7
Our qualified electricians are available 24 hours a day, 7 days a week. Our average response time for emergency electrical call out is usually within 1 to 2 hours, including weekends and bank holidays.
We are punctual
If you have scheduled an appointment with one of our engineers, we arrive when we say we do. No need to take half a day off or even worse a whole day.
We tidy up
We take a lot of pride in what we do and that includes cleaning. All our electricians not only are great tradesmen but they’ve also picked up other skills such as cleaning up after themselves so your property remains spotless.
We are fully qualified
It may sound obvious but you will be surprised at the number of “cowboys” out there who operate without the right qualifications. From the National Inspection Council for Electrical Installation, to the city of guilds, we’ve done it all.
We are friendly
We are not bragging but we know there is nothing worse than dealing with a rude tradesman, especially if you are dealing with an emergency. That’s why we believe it is important to be as pleasant as one can be.
We guarantee the quality of our work.
We work closely with trusted electrical wholesalers. So, if your electrical installation requires new parts, we have you covered.
Excel Electricians LTD
37 Edendale Rd
Tel: 07947 194448
Open: Monday-Sunday 24/7