Real time electrical troubleshooting
Video call support with an expert electrician.
We'll help you fix it yourself with a step by step walk through
FIXED FEE OF ONLY £15
How it works
STEP 1
Book a video call
![video-call-calendar video call booking](https://excelelectrician.co.uk/wp-content/uploads/2020/04/video-call-calendar.png)
- To book a video call simply click on the button below and select a time slot
- You will receive an email confirmation which includes a link to your video call.
- Click on the link when your video call is due, simple.
STEP 2
Video Call With an electrician
![video-call-real-time video call real time](https://excelelectrician.co.uk/wp-content/uploads/2020/04/video-call-real-time.png)
- One of our qualified electricians will join the video call.
- Describe and show what the problem is and he will go through simple steps so you can fix it yourself.
- If the problem cannot be fixed during the video call he will be able to provide you with a cost estimate
STEP 3
Receive your diagnosis
![video-call-report video call analysis](https://excelelectrician.co.uk/wp-content/uploads/2020/04/video-call-report.png)
- You will receive an analysis summary via email summarising the call
- A cost estimate will be included as part of the analysis If spare parts were required to fix the issue
- You will be able to decide if you want one of our team members to fix the issue during a home visit
“
We always focus on delivering the best customer service possible, this is the next level
Yassin Benosman
Founder of Excel Electricians LTD
What we offer
- A 15 minutes video call for a £15 fixed price
- Step by step walk-trough for quick fixes
- Expert advice from a highly qualified electrician
- Estimate of any cost if extra work is required
- If a home visit is necessary we will deduct the £15 fee
We operate a 100% transparency policy and never overcharge for any cost if additional work is required.
There is no hidden charges and no nasty surprises.
Read what they say
![google-reviews](https://excelelectrician.co.uk/wp-content/uploads/2020/04/google-reviews.jpg)
![google-reviews](https://excelelectrician.co.uk/wp-content/uploads/2020/04/google-reviews.jpg)
"I used the video calling facility and Yassin was able to solve the issue quickly.
Really grateful for the video calling facility!
“
Renjini Jose
![checkatrade-reviews](https://excelelectrician.co.uk/wp-content/uploads/2020/04/checkatrade-reviews.jpg)
![checkatrade-reviews](https://excelelectrician.co.uk/wp-content/uploads/2020/04/checkatrade-reviews.jpg)
They were so helpful over the phone, and it was sorted without them having to be present. They walked me through a simple procedure in an efficient and lovely manner!
“
Verified review
Other electrical services we provide
Domestic
Commercial
![](https://excelelectrician.co.uk/wp-content/uploads/2017/09/logo-2.jpg)
Excel Electricians LTD
3 Downbank Avenue
London
DA7 6RS
Tel: 07947 194448
Email: info@excelelectrician.co.uk
Open: Monday-Sunday 24/7
![niciec-approved-contractor niceic approved electrician contractor](http://excelelectrician.co.uk/wp-content/uploads/2017/09/niciec-approved-contractor.jpg)
![niceic-domestic-installer niceic approved domestic ellectrician](http://excelelectrician.co.uk/wp-content/uploads/2017/09/niceic-domestic-installer.jpg)
![city-and-guild city and guild qualified electrician](http://excelelectrician.co.uk/wp-content/uploads/2017/09/city-and-guild.jpg)
![checkatrade check a trade](http://excelelectrician.co.uk/wp-content/uploads/2017/09/checkatrade.jpg)