Real time electrical troubleshooting 

Video call support with an expert electrician.

We'll help you fix it yourself with a step by step walk through 


How it works


Book a video call
video call booking
  • To book a video call simply click on the button below and select a time slot  

  • You will receive an email confirmation which includes a link to your video call.

  • Click on the link when your video call is due, simple.


 Video Call With an electrician
video call real time
  • One of our qualified electricians will join the video call.

  • Describe and show what the problem  is and he will go through simple steps so you can fix it yourself.

  • If the problem cannot be fixed during the video call he will be able to provide you with a cost estimate 


Receive your diagnosis 
video call analysis
  • You will receive an analysis summary  via email summarising the call

  • A cost estimate will be included as part of the analysis If spare parts were required  to fix the issue

  • You will be able to decide if you want one of our team members to fix the issue during a home visit 

We always focus on delivering the best customer service possible, this is the next level 

Yassin Benosman

Founder of Excel Electricians LTD

What we offer 

A 15 minutes video call for a £15 fixed price

-  Step by step walk-trough for quick fixes

- Expert advice from a highly qualified electrician

- Estimate of any cost if extra work is required

- If a home visit is necessary we will deduct the £15 fee

We operate a 100% transparency policy and never overcharge for any cost if additional work is required. 
There is no hidden charges and  no nasty surprises.

Read what they say

"I used the video calling facility and Yassin was able to solve the issue quickly.
Really grateful for the video calling facility!

Renjini Jose

They were so helpful over the phone, and it was sorted without them having to be present. They walked me through a simple procedure in an efficient and lovely manner!

Verified review

Other electrical services we provide

Excel Electricians LTD

3 Downbank Avenue



Tel: 07947 194448


Open: Monday-Sunday 24/7

niceic approved electrician contractor
niceic approved domestic ellectrician
city and guild qualified electrician
check a trade